Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Shipping Countries

 Germany
 Austria
 Belgium
 Canada
 Spain
 Finland
 France
 Greece
 Italy
 Japan
 Netherlands
 Poland
 Portugal
 Czech Republic
 United Kingdom
 Sweden
 Denmark
 United States
 Australia
 Singapore
 New Zealand
 South Africa
 Bolivia
 Brazil
 Chile
 India
 Indonesia
 Kenya
 Malaysia
 Hungary
 Mexico
 New Caledonia
 Philippines
 Russian Federation
 Thailand
 Turkey
 Vietnam